Refund & Returns Policy

At AMM Beauty Co, we want you to love your purchase.

Change of Mind

Due to the nature of our cosmetic products and for hygiene reasons, we do not accept returns or exchanges for change of mind, including incorrect shade selections or products purchased in error.

Faulty, Damaged or Incorrect Products

If you receive a product that is faulty, damaged or different from what you ordered, please contact us as soon as possible with your order number, a description of the issue and photos where relevant.

We will assess your request and provide an appropriate remedy in accordance with Australian Consumer Law.

For a major failure, you may be entitled to choose a refund or replacement. For a minor problem, we may offer a repair, replacement or refund as appropriate.

Australian Consumer Law

Our products come with consumer guarantees that cannot be excluded under Australian Consumer Law. Nothing in this policy limits or excludes your statutory rights.

Return Shipping

Where a product fails to meet a consumer guarantee, reasonable return shipping costs will be reimbursed where required by law.

Contact Us

For assistance with your order, please contact our customer service team through the contact details provided on our website.